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Professional Advice

Customer Success : Rethink your Business for Growth

It’s a new  era of  Customer Service.  Since the Digital adoption has taken a quantum leap at driving innovations, the business landscapes are changing faster than before. It’s a change and learning mechanism to  utilize resources to achieve goals and drive innovation by leveraging on technology to the fullest and optimize the processes.  For this…

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How do Leaders Develop?

The number of books published on Leadership each year in Amazon is over 2000. It is no coincidence that once again we are in search of the Leader…. The Leader is currently in a dilemma, in crisis, and eventually in … confusion. To make the equation even more complicated, apart from Leaders, we ALSO seek…

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From a global player to a small boutique company

My way from a global player to a small boutique company in Switzerland and my resumé who is best to work for. Nearly 26 years I was allowed to travel around the world, felt emotionally connected to many smart people in many countries and regions. I have worked in 10 different roles in 19 different…

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The New Normal and the UN’s Sustainable Development Goals

As COVID 19 vaccination rates continue to increase, the world moves towards some level of normality following the seismic upheavals of 2020 and the global pandemic. Here, in Australia, our impact was limited but our economic recovery and rebound has been remarkable given where we were 12 months ago. As global populations are being vaccinated…

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How to optimize the hiring of a new employee in the company

Facilitating his/her adaptation to the new environment and avoiding premature failure It is a well-known fact that the first days and weeks in a new company can largely determine the degree of adaptation of that new employee, his/her satisfaction with the position and with the company, and may even condition his/her performance and development within…

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Emotional Intelligence for leaders of tomorrow

The COVID-19 pandemic has really moved the needle for emotional quotient or intelligence in a generation, we would have imagined ever. Emotional intelligence goes beyond the administrative nuts and bolts of being a great leader and emphasizes how your emotions affect others and how you can fine tune the knowledge to drive behaviour and create…

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…So… What about …Agility…

In any workshop we hold the last couple of years, any coaching session we do, the word “agility” keeps popping up in the vocabulary. When we ask the question, ‘what does agility mean for your organisation’, we get a range of responses from blunt looks to answers of ‘we have to be faster’.  Organisations have…

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Tips for working from home effectively

Easy to follow work from home tips to avoid burnout Working from home used to be such a joy before Covid-19 hit the world. It would allow employees sleep in, as commute was no longer an issue, they could wear their comfy clothes and do their chores whenever they found some time during the day.…

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